What cookies are, which ones we use, why, and how you stay fully in control of which ones you accept.
📅 Last updated: 7 August 2026
1. What cookies are
Cookies are small text files stored on your device when you visit a website. They allow the website to “remember” your choices — for example the language, the contents of the cart or the fact that you are logged in.
They fall into:
- Session cookies, which are deleted as soon as you close your browser.
- Persistent cookies, which remain for a specific period of time or until you delete them.
- First-party cookies, which are placed by us, and third-party cookies, which are placed by our partners.
The same logic covers other local storage technologies, such as local storage and pixels. Everything written here applies to those as well.
2. When your consent is required
Under Law 3471/2006 (article 4 §5), Regulation (EU) 2016/679 (GDPR) and Directive 2/2020 of the Data Protection Authority:
✅ Without consent — only the strictly necessary ones
Cookies that are technically necessary for the shop to work (cart, login, language, security) are placed without consent, because without them the service you asked for cannot be provided.
🔔 With prior consent — everything else
Statistics and advertising cookies are placed only after you give your consent, through an active choice in the management tool that appears on your first visit. Making no choice or closing the window is not taken as consent, and refusing is just as easy as accepting.
3. The categories we use
| Category | Purpose | Example providers | Consent |
|---|
| Necessary |
Operation of the cart and checkout, logging in to your account, language selection, protection against attacks and bots, storing your own cookie preferences |
WooCommerce, CommerceKit, Polylang, Cloudflare, WPConsent |
Not required |
| Statistics |
Measuring traffic, understanding which pages are useful, detecting errors, performance of traffic sources |
Google Analytics, Skroutz Analytics, WooCommerce Sourcebuster |
Required |
| Marketing |
Measuring the effectiveness of advertising, remarketing, live chat, recording orders from price comparison engines, abandoned cart reminders |
HubSpot, Meta Pixel (via HubSpot), BestPrice, Retainful |
Required |
ℹ️ What happens if you refuse
The shop works normally and you can complete an order without accepting any non-necessary cookie. Only we lose the statistics — you lose no function at all.
4. Detailed list
Below you will find the full list of cookies that may be placed, with the name, provider, purpose and duration of each one. The list is updated automatically by the website’s scanning tool.
Essential
Essential cookies enable basic functions and are necessary for the proper function of the website.
| Name | Description | Duration |
|---|
| cf_clearance | | |
| wpconsent_preferences | This cookie is used to store the user's cookie consent preferences. | 180 days |
Cloudflare
security and protection against bots.
| Name | Description | Duration |
|---|
| __cf_bm | | |
Comments
These cookies are needed for adding comments on this website.
| Name | Description | Duration |
|---|
| comment_author | Used to track the user across multiple sessions. | Session |
| comment_author_email | Used to track the user across multiple sessions. | Session |
| comment_author_url | Used to track the user across multiple sessions. | Session |
CommerceKit
CommerceKit provides store features (wishlist, search, add to cart). Its cookies are technical and are used to verify security requests on pages served from cache.
| Name | Description | Duration |
|---|
| commercekit-nonce-value | Stores the current security token for AJAX requests. | 2 hours |
| commercekit-nonce-state | | 2 hours |
Polylang
Polylang manages the languages of the website. The cookie remembers the language you have chosen, so that every page is shown correctly.
| Name | Description | Duration |
|---|
| pll_language | Stores the selected language of the website. | 12 months |
WooCommerce
WooCommerce is the e-shop platform. These cookies are necessary for the cart and the checkout to work.
Learn more| Name | Description | Duration |
|---|
| woocommerce_items_in_cart | Indicates whether the cart contains products. | Session |
| woocommerce_cart_hash | Detects changes in the cart to refresh its display. | Session |
Statistics
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Google Analytics
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Learn more| Name | Description | Duration |
|---|
| _gac_ | Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together. | 90 days |
| __utma | ID used to identify users and sessions | 2 years after last activity |
| __utmt | Used to monitor number of Google Analytics server requests | 10 minutes |
| __utmb | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server. | 30 minutes after last activity |
| __utmc | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. | End of session (browser) |
| __utmz | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server | 6 months after last activity |
| __utmv | Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server. | 2 years after last activity |
| __utmx | Used to determine whether a user is included in an A / B or Multivariate test. | 18 months |
| _ga | ID used to identify users | 2 years |
| _gali | Used by Google Analytics to determine which links on a page are being clicked | 30 seconds |
| _ga_ | ID used to identify users | 2 years |
| _gid | ID used to identify users for 24 hours after last activity | 24 hours |
| _gat | Used to monitor number of Google Analytics server requests when using Google Tag Manager | 1 minute |
Skroutz Analytics
Description: Records visits and orders that originate from Skroutz.
Learn moreWooCommerce Sourcebuster
SourceBuster is used by WooCommerce for order attribution based on user source.
| Name | Description | Duration |
|---|
| sbjs_current | Traffic origin information for the visitor’s current visit to your store | session |
| sbjs_first_add | Timestamp, referring URL, and entry page for your visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
| sbjs_current_add | Timestamp, referring URL, and entry page for your visitor’s current visit to your store | session |
| sbjs_migrations | Technical data to help with migrations between different versions of the tracking feature | session |
| sbjs_session | The number of page views in this session and the current page path | 30 minutes |
| sbjs_udata | Information about the visitor’s user agent, such as IP, the browser, and the device type | session |
| sbjs_first | Traffic origin information for the visitor’s first visit to your store (only applicable if the visitor returns before the session expires) | session |
Marketing
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
BestPrice
BestPrice records visits and orders that originate from the price-comparison engine.
Learn more| Name | Description | Duration |
|---|
| bp | | 1 year |
HubSpot
HubSpot is a marketing, sales and customer-service platform. On shop.zeolife.gr it is used for live chat and for recognising visitors, so that requests and communications are linked to the right contact. It also records traffic statistics and may load third-party advertising pixels to measure campaigns.
Learn more| Name | Description | Duration |
|---|
| _fbp | The Meta Pixel is loaded through HubSpot Ads and is used to measure and target advertising. | 3 months |
| messagesUtk | Identifies the user in the live chat. | 6 months |
| __hssrc | Detects whether the visitor closed and reopened the browser. | Session |
| __hssc | Tracks the current session and page views. | 30 minutes |
| __hstc | Main tracking cookie: time of first and last visit, number of visits. | 6 months |
| hubspotutk | Identifies the visitor and links form submissions to the contact in the CRM. | 6 months |
Retainful
Records abandoned carts in order to send reminder emails.
Learn more| Name | Description | Duration |
|---|
| rtl-gid | | 1 year |
5. Changing or withdrawing consent
You can change your choices at any time, as easily as you gave them. Withdrawal applies to the future and does not affect the lawfulness of what was done before it.
🍪 Open cookie settings
The button reopens the cookie settings. You will also find it permanently in the footer of every page.
Your choice is stored in a necessary cookie for 30 days. Once that period has passed we will ask you again.
6. Control from your browser
Regardless of the website’s settings, you can delete or block cookies directly from your browser:
Please note that blocking cookies completely may affect basic functions, such as the shopping cart or staying logged in.
7. Third-party cookies & transfers
Some cookies are placed by third-party providers, which process the data in accordance with their own policies:
Some of them are based outside the European Economic Area (EEA). The relevant transfers and their safeguards are described in section 6 of the Privacy Policy.
8. Changes & contact
This policy is updated whenever we add or remove tools. The version in force is always posted here, with the date at the top.
